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Support

Denis Franca
Director Service

360° Customer Support

To guarantee optimal availability of our systems, we offer our customers a wide range of services. Depending on the service case our qualified service specialists support you with the necessary measures directly at your production site or via remote service.

ROUND-THE-CLOCK-SUPPORT

  • We place highest priority on personal contact
  • Support 24 hours a day worldwide
  • According to the service case we have the right expert or service engineer for you

MAINTENANCE CONCEPTS

  • Maintenance contracts according to your production conditions
  • No expensive downtimes through preventive maintenance
  • On-site repair by our service engineer

PRODUCTION SUPPORT

  • Start of production and subsequent integration into production under the supervision of experienced specialists
  • Checking various production programs and their processes

Training

  • Trainings for beginners and experts
  • Individual on-site trainings for our customers
  • Practical trainings and 'learning by doing'

Spare Parts

  • Certification according to DIN EN ISO 9001
  • Only original: our spare parts are made for perfect fit
  • Fast spare parts supply worldwide
  • Consequent use of our spare parts prevents downtimes
© 2020 Eberhard AG - High Performance Automation.